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Order Status

Has my order shipped?
	Click the “My Account ” link at the top right hand side of the navigation menu to check your orders status.
How do I change quantities or cancel an item in my order?
	Click the “My Account ” link at the top right hand side of our site to view orders you have placed. Please call The Cheese Box at (262) 248-3440 to change your order.
How do I track my order?
	Click the “My Account ” link at the top right hand side of our site to track your order.
My order never arrived.
	Click the “My Account” link at the top right hand side of our navigation menu to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of “delivered”, please call The Cheese Box at (262) 248-3440 for assistance.
An item is missing from my shipment.
	Click the “My Account ” link at the top right hand side of the navigation menu to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of “delivered”, please contact The Cheese Box at (262) 248-3440 for assistance.
My product is missing parts.
	Click the “My Account ” link at the top right hand side of our navigation menuto track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of “delivered”, please contact The Cheese Box at (262) 248-3440 for assistance.
When will my backorder arrive?
	Backordered items are those which our suppliers are unable to predict when they will have more in stock, but as soon as they do, we will be able to ship the item to you.